EXCHANGES, RETURNS, AND REPAIR DIRECTIONS

 

 

RETURN + EXCHANGE PROCEDURE

Regular priced pieces can be returned within 30 days for refund or exchange. All sale and custom engraved items are final.

 

1.Before sending out your package for return / exchange / repair, please email service@article22.com and include the following information:

Subject: Request RA#-return / RA# exchange / RA#-repair 
Name:
Phone:
Order #:
Style(s):
Return / Exchange / Repair:
Reason:

 

2. Your Return Authorization number (RA#) will be emailed to you once we process your request; please allow up to 72 hours for processing. All requests for RA numbers must be made via email.

 

3. Your item must be returned within 5 days of receiving your RA#.

 

4. Print your confirmation email and include it with your package.

 

5. Pack and securely seal the merchandise in the original package if possible. Please write your RA#-return / RA#-exchange / RA#-repair very visibly on the outside of the package.

 

6. Returns / exchanges / repairs will not be accepted without an RA# from ARTICLE22

 

7. Address the package to:

ARTICLE 22 Service
160 Parkside Ave #15C
Brooklyn, NY 11226

 

REPAIRS
ARTICLE 22 products are hand crafted. While all items are closely quality controlled, should your item not arrive in perfect condition, please email service@article22.com immediately and we can assist you.